I am so proud of this one. Major Branch modifications without large $ investment. Enhancing the value that our traditionnal users were feeling like they were loosing by creating a true quiet area, making teens more comfortable by putting them in a space where they are affecting others less, and library staff happier to have them closer by, so they can be available to help... And also allowing all to feature/discover/enjoy the great new services and stuff we have.
See my flickr set on a branch transformation.
I'm all giddy.
more to come
technorati tags:library-20, library2.0, library 2.0, libraries, policies, customers