Thursday, May 29, 2008

Making your customer laugh

I loved this email I just got from CDBaby.

Your CD has been gently taken from our CD Baby shelves with sterilized contamination-free gloves and placed onto a satin pillow.

A team of 50 employees inspected your CD and polished it to make sure it was in the best possible condition before mailing.

Our packing specialist from Japan lit a candle and a hush fell over the crowd as he put your CD into the finest gold-lined box that money can buy.

We all had a wonderful celebration afterwards and the whole party marched down the street to the post office where the entire town of Portland waved "Bon Voyage!" to your package, on its way to you, in our private CD Baby jet on this day, Wednesday, May 28th.

I hope you had a wonderful time shopping at CD Baby. We sure did. Your picture is on our wall as "Customer of the Year." We're all exhausted but can't wait for you to come back to CDBABY.COM!!

Thank you, thank you, thank you!

Derek Sivers, president, CD Baby
the little store with the best new independent music (503)595-3000

It put a smile on my face 1st thing this morning.
It came "FROM:CD Baby loves Sylvie (
I wish I could write the "hold available notices" that way.

check CDBaby out for genius stuff such as :

The Nouveaux Honkies

Swamp Chicken

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